Step 1: Repair main lines from substations. These lines will get the most people back in service the quickest.
Step 2: Isolate damage and prioritize repairs. At this point, you may see an OPPD truck drive by your house. Don’t worry – they are assessing the situation so they can work efficiently and safely.
Step 3: Repair tap lines that serve small groups of homes. If your neighbors have power and you don’t, you could either be on a different circuit OR the service line feeding your home is damaged. Individual repairs come after all distribution and tap lines are restored.
Step 4: Work on individual service lines. In wide-spread outages, this can be the most time-consuming.
Step 5: If the electric meter or power pole mast attached to your house is damaged, you need to hire an electrician to make repairs before OPPD can restore your power.