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Home > Residential Customers > FAQs

Office Information

 

OPPD Office Locations and Phone Numbers

To access customer service for non-outage-related issues, please call 402-536-4131 in the Omaha area, and 1-877-536-4131 outside of the metro area.

Mon-Fri:         7 a.m. - 8 p.m.
Saturday:      9 a.m. - 1 p.m.
Sunday:         Closed
 

Power Outages 1-800-554-6773 (554-OPPD)
The 1-800 prefix must be dialed even if the call is local, or you may call your nearest OPPD office (listed below)
Bill Information OR Service On or Off 402-536-4131
Outside Omaha: 1-877-536-4131
Energy Advisor 402-636-3850
Outside Omaha: 1-800-648-2658
Hearing & Speech Impaired (TTY) 402-345-6737
Omaha Area Offices:  
OPPD Energy Plaza
444 S. 16 St. Mall
M-F 8 a.m. - 6 p.m.
Sat. 9 a.m. - noon
Bank of the West Building
2950 Ames Ave.
M-F 9 a.m. - 6 p.m.
 
Stockyards Plaza
3319 L St.
M-F 9 a.m. - 6 p.m.
Other Area Offices:
Ashland 402-944-3318 108 N. 15 St.
M-F 8 a.m. - 4:30 p.m.
Blair 402-426-4151 716 Front St.
M-F 8 a.m. - 4:30 p.m.
Humboldt 402-862-2865 1025 4th St.
M-F 8 a.m. - noon &
12:30 p.m. - 4:30 p.m.
Louisville 402-234-2455 First & Main St.
M-F 8 a.m. - noon &
12:45 p.m. - 4:30 p.m.
Syracuse 402-269-2341 935 11th St.
M-F 8 a.m. - 4:30 p.m.
Tecumseh 402-335-3020 724 N. 1st St.
M-F 8 a.m. - 11:45 a.m. &
12:30 p.m. - 4:30 p.m.
 Buried Cable Locations - Digger's Hotline     1-800-331-5666 (Outside Omaha)
 1-800-292-8989 (Iowa "Call One")
 811 (Nationwide)
 Economic Development     402-636-3726 (Omaha Metro Area)
 1-888-781-4415 (Outside Omaha)
 Energy Advisor     402-636-3850 (Omaha Metro Area)
 1-800-648-2658 (Outside Omaha)
 New Construction Connections
     and Wiring Permits
    402-536-4155
 Information and Other
     Services Not Listed
    402-636-2000
 Residential Heat Pump Program     402-636-3753 (Omaha Metro Area)
 1-800-648-2658 (Outside Omaha)
 Tree Trimming     402-536-4131 (Omaha Metro Area)
 1-877-536-4131 (Outside Omaha)
 Large Commercial & Industrial Customers
 
New Construction Design & Equipment Changes  402-536-4155
 
Products & Services  402-636-3536
 
 
Summary Billing  402-346-4636
 Electric Service Designer for Small Commercial & Residential Customers
 
 Omaha  402-552-5330
 
 Elkhorn (W of 144 St)  402-552-5830
 
 Louisville (S of Platte River)  402-552-5521
 HR Service Center
 
 HR Service Center  402- 636-3111
 
 Employment Verification
 (online at www.theworknumber.com)
 1-800-367-5690
 
 Hearing & Speech Impaired (TTY)  402-636-3090
Address Information
Bill Payment: Mailing Address:
Omaha Public Power District
P.O. Box 3995
Omaha, NE 68103-0995
Omaha Public Power District
444 S. 16th St. Mall
Omaha, NE 68102-2247

 

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