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Home > Residential Customers > FAQs

Momentary Outages


There are many possible causes for momentary power outages, from weather conditions to turning on a hair dryer. At OPPD, we're doing everything in our power to keep your electric service as dependable as possible. You can also help avoid many of the problems caused by momentary outages by taking some precautions in your own home or office.

  • Have home or office wiring checked to make sure you have proper grounding. "Stray" voltages should go into the ground, not into your computer or home appliances.

  • When purchasing digital clocks, video recorders, microwave ovens and appliances with programmable timers, consider models that have a battery carryover or backup.

  • During lightning storms, OPPD's Surge Guard service can help protect sensitive, solid-state equipment such as stereos, DVD players and computers. 

  • A time-delay relay connected to your air conditioner will prevent it from starting for three to five minutes after a momentary power interruption, thus minimizing possible damage to the compressor.

  • When working with a personal computer, save information to permanent memory storage regularly throughout the day. This will help minimize the loss of information should a momentary outage occur. If you use a personal computer, you may want to consider OPPD Surge Guard Protection.

    For further information, contact the OPPD Energy Advisor by sending an email message to or call 402-636-3850 from the Omaha area or toll-free 1-800-648-2658 from outside the metropolitan area.


In-Home Electrical Protection Program

If an electrical line in your home fails you can call our 24-hour repair hotline. We’ll send a certified electrician to begin repairs, typically within 24 hours. And for just $3.95/month you can avoid unexpected repair bills. Learn more

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