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News Releases : OPPD working to meet changing customer expectations

Omaha Public Power District works hard to be a trusted energy partner that our customers and communities can count on for value, caring and excellence. The utility wants to meet customers’ needs and expectations now, and in the future.

During today’s monthly OPPD Board of Directors meeting, Vice President Juli Comstock shared a new strategic initiative aimed at doing just that. The Customer Engagement Strategic Initiative will enable OPPD to perform research to gather data from our customers on an ongoing basis and analyze it to inform future decisions that affect them.

Through the initiative, OPPD will work to better understand various customer segments, which products and services are valuable to customers, and emerging opportunities to better serve our customers’ future energy needs.

The new initiative is among five outlined by President Tim Burke during the June board meeting. The strategic initiatives are the building blocks for the district’s 10-year strategic plan, based on OPPD’s guiding principles. They will create the road map for what the utility should be in the future, while maintaining a strong focus on OPPD’s mission of providing affordable, reliable, environmentally sensitive energy services.

In June, Vice President Mary Fisher spoke to the first Initiative – a long-term study to address the future balance of load generation, along with decarbonization options for the district’s generation mix.

In the coming months, OPPD will share more information about other initiatives, including evaluation and modernization of our electric system, technology solutions, and transforming the workplace. Throughout these discussions, Burke said, OPPD will remain guided by 15 strategic directives, provided by the board.

Today, directors also accepted the monitoring report for Strategic Directive (SD)-9: Resource Planning. Acceptance means the board finds the district to be sufficiently in compliance with the directive.

Other action

In other actions, directors:

  • Approved the May 2019 Comprehensive Financial and Operating Report, June 2019 meeting minutes and the July 11, 2019 agenda.
  • Authorized OPPD ability to exercise a multi-year contract option with WEG Transformers USA to acquire 161-13.8kV 18/24/30 (33.6) MVA OLTC Transformers, as set forth in Request for Proposal No. 5593. Initial purchase will procure two transformers to support reliability and load growth.
  • Reviewed and approved the district’s annual self-funded health plan report as required by state statute.
  • Received the president’s monthly utility report. You can view this report after it is posted by visiting

Next meetings

The public portion of next month’s committee meetings will be held starting at 10 a.m., Aug. 13 at Energy Plaza, 444 S. 16th St., Omaha.

If a closed session is needed to discuss sensitive information such as legal or personnel matters in private, committee meetings generally will begin at 8:30 a.m., with a vote to go into closed session immediately. The public portion of the meeting will continue after closed-session is completed, at approximately 10 a.m. There may be months where this process is changed, but any such change will be addressed in the official public notice for the meeting.

The monthly board meeting will be Thursday, Aug. 15, at 4 p.m., also at Energy Plaza.

Both of these meetings are livestreamed at as part of the district’s commitment to transparency, while making public meetings accessible and convenient for our customer-owners.