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News Releases : COVID-19 utility assistance funds available for Douglas County residents

Metropolitan Utilities District and Omaha Public Power District customers in Douglas County struggling to pay their bills due to COVID-19 impacts may now apply for utility assistance from a county funded program.

In January, the Douglas County Board of Commissioners voted to allocate $2 million in funding to aid Douglas County residents who continue to financially struggle due to fallout from the COVID-19 pandemic.

Customers may be eligible to receive a $500 credit toward each utility bill (or $1,000 total) and will need to complete online applications for each utility. This program is independent of the CARES Act funding the county allocated to the utilities last year. Customers are encouraged to research the program’s guidelines to determine if they are eligible.  

Funding is administered through Dollar Energy Fund and local agencies. Customers may apply for assistance through a secure online portal at

Those who need help through the application process may contact a partner agency or call 1.888.650.9132 to hear a list of the partnering agencies.

M.U.D. customers may visit for more information, including eligibility guidelines, documentation requirements and additional utility assistance programs.

OPPD customers may visit for more information on the Douglas County Utility Assistance Program and other energy assistance programs.