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Contact

Contact

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Online Contact Options

Customer Service  OPPD account questions | Bill questions | Electric service changes  Customer Service Inquiry Form

OPPD Board Members and Senior Managers  Contact Board Members and Senior Managers Form 

Energy Assistance Program Contributions  Energy Assistance Program Pledge Form

Careers  Employment opportunities | Job postings | To apply |  Careers webpage

General Inquiries & Comments  Comment on OPPD services | General information  Comments & Requests for Information Form

Website Comments  Comments & Requests for Information Form 

Power Outages  Report Outage Form

Streetlight Problems  Streetlight Problem Form

Office Locations and Phone Numbers


Customer Service (non-outage-related issues)
402-536-4131, Omaha Metro Area   |   1-877-536-4131, Outside Omaha

Monday - Friday   |   7 a.m. - 8 p.m.
Saturday   |   9 a.m. - 1 p.m.
Sunday   |   Closed

Power Outages
1-800-554-6773 (554-OPPD)

Use 1-800 even if the call is local, or call your nearest OPPD office.

Bill Information   |   Service On or Off
402-536-4131, Omaha Metro Area   |   1-877-536-4131, Outside Omaha

Energy Advisor
402-636-3850, Omaha Metro Area   |   1-800-648-2658, Outside Omaha

Hearing & Speech Impaired (TTY)
402-345-6737

Omaha Area Offices

Energy Plaza
444 S. 16th Street Mall   |   Monday- Friday 8 a.m. - 6 p.m.   |   Saturday 9 a.m. - 12 p.m.

Bank of the West Building
2950 Ames Avenue   |   Monday- Friday 9 a.m. - 6 p.m.

Stockyards Plaza
3319 L Street   |   Monday- Friday 9 a.m. - 6 p.m.

Other Area Offices

Ashland
108 N. 15th Street, Ashland, NE   |   402-944-3318   |   Monday - Friday 8 a.m. - 4:30 p.m.

Blair
716 Front Street, Blair, NE   |   402-426-4151   |   Monday - Friday 8 a.m. - 4:30 p.m.

Humboldt
1025 4th Street, Humboldt, NE   |   402-862-2865   |   Monday - Friday 8 a.m. - Noon & 12:30 p.m. - 4:30 p.m.

Louisville
First & Main, Louisville, NE   |   402-234-2455   |   Monday - Friday 8 a.m. - Noon & 12:45 p.m. - 4:30 p.m.

Syracuse
935 11th St., Syracuse, NE   |   402-269-2341   |   Monday - Friday 8 a.m. - 4:30 p.m.

Tecumseh
724 N. 1st St., Tecumseh, NE   |   402-335-3020   |   Monday - Friday 8 a.m. - 11:45 & 12:30 p.m. - 4:30 p.m.

Important Phone Numbers

Buried Cable Locations: Diggers Hotline
811 Nationwide   |   1-800-331-5666, Nebraska Statewide   |   Online at Nebraska811   |   1-800-292-8989, Iowa Statewide

Economic Development
402-636-3726, Omaha Metro Area   |   1-888-781-4415, Outside Omaha

Energy Advisor
402-636-3850, Omaha Metro Area   |   1-800-648-2658, Outside Omaha

New Construction Connections and Wiring Permits
402-536-4155

Information and Other Services Not Listed
402-636-2000

Residential Heat Pump Program
402-636-3753, Omaha Metro Area)   |   1-800-648-2658, Outside Omaha

Tree-Trimming 
402-536-4131, Omaha Metro Area   |   1-877-536-4131, Outside Omaha

Large Commercial & Industrial Customers

Products & Services 
402-636-3536

Summary Billing
402-346-4636

Electric Service Designers

Omaha
402-552-5330

Elkhorn (West of 144th Street)
402-552-5830

Louisville (South of Platte River)
402-552-5521

HR Service Center

HR Service Center
402-636-3059

Employment Verification
1-800-367-5690   |   Online www.theworknumber.com

Hearing & Speech Impaired (TTY)
402-636-3090

Job Hotline
402-636-3046

Address Information

Bill Payment Address   
PO Box 3995, Omaha, NE 68103-0995

Mailing Address   
444 S 16th St. Mall, Omaha, NE 68102-2247