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Contact

Contact

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Online Contact Options

Customer Service  OPPD account questions | Bill questions | Electric service changes  Customer Service Inquiry Form

OPPD Board Members and Senior Managers  Contact Board Members and Senior Managers Form 

Energy Assistance Program Contributions  Energy Assistance Program Pledge Form

Careers  Employment opportunities | Job postings and to apply | Careers webpage

General Inquiries & Comments  Comment on OPPD services | General information  Comments & Requests for Information Form

Website Comments  Comments & Requests for Information Form

Power Outages  Report Outage Form

Streetlight Problems  Streetlight Problem Form

Office Locations and Phone Numbers


Customer Service and Payments (non-outage-related issues)
402-536-4131, Omaha Metro Area   |   1-877-536-4131, Outside Omaha

Elkhorn Customer Service (non-outage-related issues)
402-536-4131

Power Outages
Report online, or call 1-800-554-6773 (554-OPPD)

Elkhorn Power Outages
Report online, or call 1-800-554-6773 (554-OPPD)

Bill Information   |   Service On or Off
402-536-4131, Omaha Metro Area   |   1-877-536-4131, Outside Omaha

Energy Advisor
402-636-3850, Omaha Metro Area   |   1-800-648-2658, Outside Omaha

Omaha Area Customer Service Office

Energy Plaza
444 S. 16th Street Mall  |   Monday- Friday 8 a.m. - 6 p.m.

Address Information

Bill Payment Address   
PO Box 3995, Omaha, NE 68103-0995

Mailing Address   
444 S 16th St. Mall, Omaha, NE 68102-2247

Other Area Offices

Ashland
108 N. 15th Street, Ashland, NE   |   402-944-3318   |   Monday - Friday 8 a.m. - 4:30 p.m.

Blair
716 Front Street, Blair, NE   |   402-426-4151   |   Monday - Friday 8 a.m. - 4:30 p.m.

Humboldt
1025 4th Street, Humboldt, NE   |   402-862-2865   |   Monday - Friday 8 a.m. - Noon & 12:30 p.m. - 4:30 p.m.

Louisville
First & Main, Louisville, NE   |   402-234-2455   |   Monday - Friday 8 a.m. - Noon & 12:45 p.m. - 4:30 p.m.

Syracuse
935 11th St., Syracuse, NE   |   402-269-2341   |   Monday - Friday 8 a.m. - 12:45 p.m. & 1:30 p.m. - 4:30 p.m.

Tecumseh
724 N. 1st St., Tecumseh, NE   |   402-335-3020   |   Monday - Friday 8 a.m. - 11:45 & 12:30 p.m. - 4:30 p.m.

Important Phone Numbers

Buried Cable Locations: Diggers Hotline
811 Nationwide   |   1-800-331-5666, Nebraska Statewide   |   Online at Nebraska811   |   1-800-292-8989, Iowa Statewide

Economic Development
402-636-3726, Omaha Metro Area   |   1-888-781-4415, Outside Omaha

Energy Advisor
402-636-3850, Omaha Metro Area   |   1-800-648-2658, Outside Omaha

New Construction Connections and Wiring Permits
402-536-4155

HVAC Smart Rebate Program
402-636-3753, Omaha Metro Area)   |   1-800-648-2658, Outside Omaha

Tree-Trimming 
402-536-4131, Omaha Metro Area   |   1-877-536-4131, Outside Omaha

Large Commercial & Industrial Customers

Products & Services 
402-636-3536

Summary Billing
402-346-4636

Human Capital Service Center

HC Service Center
402-636-3111 or email HCSC@oppd.com

Employment Verification
1-800-367-5690   |   Online www.theworknumber.com