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Contact

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What Can We Help You With Today?

Do you have a billing or account question? Contact Customer Service

Do you need to update your contact information? Update Your Contact Information

Are you moving? Start | Stop | Move Service

Do you have a power outage? Report Outage

Do you want to report damaged equipment or a safety hazard? Call 1-800-554-6773 (554-OPPD)

Do you need to report a streetlight outage? Report Streetlight Problem

Other issue? Submit Questions & Comments


Energy Assistance Contributions -
 Make an Energy Assistance Pledge
Careers - Employment opportunities | Job postings | To apply Careers web page
Board Members and Executive Leadership Team - Contact Board Members and Senior Managers 

Office Locations and Phone Numbers

Customer Service, Billing and Payments (non-outage-related issues)
402-536-4131, Omaha Metro Area   |   1-877-536-4131, Outside Omaha   |   Monday - Friday, 7 a.m. - 8 p.m.

Elkhorn Customer Service (non-outage-related issues)
402-536-4131

Power Outages, Damaged Equipment and Safety Hazards
1-800-554-6773 (554-OPPD)   |  24 hours a day. 365 days a year

Elkhorn Power Outages
1-800-554-6773 (554-OPPD)

Omaha Area Customer Service Office

Energy Plaza
444 S. 16th Street Mall  |   Monday- Friday 8 a.m. - 5:00 p.m.

Address Information

Bill Payment Address   
PO Box 3995, Omaha, NE 68103-0995

Mailing Address   
444 S 16th St. Mall, Omaha, NE 68102-2247

Other Area Offices

Ashland
108 N. 15th Street, Ashland, NE   |  531-226-5547   |   Monday - Friday 7:30 a.m. - 4:00 p.m.

Blair
716 Front Street, Blair, NE   |  531-226-6750   |   Monday - Friday 7:00 a.m. - 3:30 p.m. (By appointment only)

Humboldt
1025 4th Street, Humboldt, NE   |  531-226-5529   |   Monday - Friday 7:30 a.m. - Noon & 12:30 p.m. - 4:00 p.m.

Louisville
First & Main, Louisville, NE   |  531-226-5519   |   Monday - Friday 7:30 a.m. - Noon & 12:45 p.m. - 4:00 p.m.

Syracuse
935 11th St., Syracuse, NE   |  531-226-4020   |   Monday - Friday 7:30 a.m. - 12:45 p.m. & 1:30 p.m. - 4:00 p.m.

Tecumseh
724 N. 1st St., Tecumseh, NE   |  531-226-5528   |   Monday - Friday 7:30 a.m. - 11:45 & 12:30 p.m. - 4:00 p.m.

Important Phone Numbers

Buried Cable Locations: Diggers Hotline
811 Nationwide   |   1-800-331-5666, Nebraska Statewide   |   Online at Nebraska811   |   1-800-292-8989, Iowa Statewide

Economic Development
531-226-3726, Omaha Metro Area   |   1-888-781-4415, Outside Omaha

Energy Advisor
402-536-4131, Omaha Metro Area   |    1-877-536-4131, Outside Omaha

New Construction Connections and Wiring Permits
531-226-4155

Tree-Trimming 
402-536-4131, Omaha Metro Area   |   1-877-536-4131, Outside Omaha

Large Commercial & Industrial Customers

Products & Services 
531-226-3536

Human Capital Service Center

HC Service Center
531-226-3111 or email HCSC@oppd.com
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of OPPD. To link to the Machine-Readable Files, please click here.

Employment Verification
1-800-367-5690   |   Online www.theworknumber.com