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Residential Smart Meters
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Residential Smart Meters

WAYS TO REPORT A POWER OUTAGE
ONLINE   |   CALL 1-800-554-6773  |   MyOPPD APP

New meters, your energy future.


It’s here—we’re hard at work exchanging our customers’ older meter models with new meters. The new industry standard for utilities nationwide, modern meters allow you to take charge of your energy with tools that help you track usage and stay informed.

Need to reschedule your appointment?

If our technicians were unable to complete your meter exchange, please call 531-226-5909 once you’ve resolved the issue(s) preventing the installation. If we are unable to answer your call, leave a voicemail with your name, contact information and a convenient call-back time. We’ll get back to you by the end of the next business day.

If the technician indicated you need to make repairs to complete your exchange, please contact a local accredited electrical contractor to perform the work for you.

About your meter. Learn about the new features, benefits and tools that come with modern meters.    About your install. Find out what to expect and how to make your install go smoothly.    Your meter FAQs. Get answers to common customer questions about the new technology.

Project timeline

OPPD completed a soft launch for approximately 10,000 customers in 2025. In 2026, we're making more upgrades across our service area to support the larger modern meter ecosystem. Wider installation will begin January 2027, upgrading around 22,000 customer meters a month. We expect to have all meters updated by end of 2028.

OPPD will contact you with more information ahead of when we expect to begin exchanging meters in your area. Visit our project map to view where OPPD is hard at work, right now and in the near future.

Your Energy Future Open Houses & Webinars

In 2025, we hosted a number of in-person open houses and webinars for customers to learn about smart meters, the project timeline and more! If you were unable to attend, please watch the recording below.