HVAC Smart - Single Family FAQ

Typically, your heating and cooling contractor will submit the OPPD rebate application and supporting documents on your behalf. If you choose to apply yourself, the following documents should accompany the application.

Documents needed to apply for rebate:

• Electronic copy of AHRI certificate(s) from HVAC contractor
• Electronic copy of paid invoice from HVAC contractor

Download application

Rebates can take up to six weeks to process. 

You will receive a rebate check directly from OPPD. 

Residential single-family rebates are $350 for 16 SEER, $500 for 16+ SEER (includes geothermal units), and half rebates paid for units less than 2 tons, unless conditioning the whole house.

Rebates are based on seasonal energy efficiency ratio (SEER), according to the Air Conditioning, Heating and Refrigeration Institute (AHRI) equipment rating. An AHRI certificate is one of the required documents needed for OPPD to process your rebate.

After review of the rebate application, qualifying heat pump purchasers will be changed to OPPD’s Residential Conservation Rate 115. 

OPPD encourages customers to use licensed heating and cooling contractors who will perform Manual J (or equivalent) load calculations to determine the correct size of your new system. Air Conditioning Contractors of America (ACCA), or the Heating & Cooling Contractors Association (HACCA)are excellent resources to help you choose a quality heating and cooling contractor.  

OPPD’s HVAC Smart program pays customer rebates when you purchase a high efficiency air conditioner or heat pump. 

Cool Smart is a partnership between the customer and OPPD. This air conditioning management program helps drive down energy demand on the hottest days of summer. Participating customers receive $30 for signing up and another $20 each year they stay on the program.

In most cases, yes. However, there are some air conditioners and heat pumps that are not compatible with the Cool Smart device. For more information, contact the OPPD Energy Advisor at ResidentialRebates@oppd.com, 402-536-4131 or 1-800-536-4131 outside the metro.

Contact your heating and cooling contractor if you experience a problem with your new heating and cooling system.

HVAC is a common acronym used in the heating and cooling industry. It stands for "heating, ventilation and air conditioning," three functions often combined into one system in today's modern homes and buildings.