OPPDconnect is a condensed version of OPPD's website containing the most used features including:
- Report home and street light outages
- View the outage map and access the Storm & Outage Center
- Make a payment
- View the latest job postings
- Read OPPDCares tweets and stories on The Wire
- Watch energy-efficiency videos and access residential products and services information
- Contact OPPD by phone or find an office location on a map
- Provide feedback through OPPD Listens
Opening oppd.com through a web browser will allow you to view the full website.
Yes; click on Pay My Bill on the home page to make a payment. You can also pay your OPPD bill at oppd.com/MyAccount, or call our automated phone system, 402-536-4131.
OPPD values your opinions. Email us at OPPDconnect with your comments and suggestions on the functionality you would like to see in future releases.
Not all products are available to order online; however, each product page contains a link to oppd.com where you can get more information on the product, and if an online form is available, you can order at that time.
No, if you are experiencing network connectivity issues, contact your mobile carrier.
If you select one of the tweets, you will be taken to Twitter.com where you can sign in using your Twitter account information and follow OPPDcares on Twitter.
It will depend on your operating system version. OPPDconnect is designed to run on Android 2.2 or higher, and on iPhone using iOS 7.0 or higher.
The Google Play Store will only show the OPPDconnect application if your device is running Android 2.2 or higher.
Customers can update their iPhone device by going to iTunes and downloading the latest Apple version. If you don't know which version you are using, iTunes will be able to identify that once you connect.
Yes, for the Android version. It can only be viewed in portrait mode for the iPhone version. Landscape viewing will be added in a future release.
OPPDconnect apps are only available for download on Apple and Android devices. However; you can access the full website by using your browser and typing in oppd.com from most smartphones.
The phone number associated with your OPPD electric service account must be used to validate account information. To confirm the phone number associated with the account, please refer to the service phone number displayed on the right side of the bill stub.
If the phone number provided matches the number associated with the electric service account, the house number (not the street name) will be displayed for confirmation. To find the phone number associated with the account, refer to the service phone number displayed on the right side of the bill stub.
No, customers can get the latest storm information by following us on Twitter at @OPPDstorm and @OPPDcares, OPPD's Facebook page, or our information blog at Storm & Outage Center.
This a toggle. Tapping the icon will display a screen that allows you to view the outages by either number of customers or by a percentage.
OPPD will send field personnel to investigate and repair a customer-reported outage within 14 days. If there is more extensive repair work needed, the repair period may be extended.
OPPD uses a Google map and overlays an internal map to determine streetlight positions. Some of the roads may be off slightly, just like they can be on a GPS unit. Use an approximate position when you are reporting a streetlight out. You can also use the notes section of the outage form to be more specific or to take a picture of the streetlight, if your device has the capability.
The outage map needs to be enlarged in order to view the individual streetlights. Keep zooming in until you see yellow push pins representing streetlights.
Use the "notes" section of the outage form to give an approximate location of the streetlight out. You may also take a photo of the streetlight if your device has the capability.
No, information cannot be stored or submitted with out Wi-Fi or cellular service. A data connection is also required to load the map and the streetlight locations.
Don't see your question listed above?
You may also send questions or report an error via our online form, to OPPDconnect.